Privacy Policy

Effective Date: July 17, 2023Arboreal.pro ("we," "us," or "our") is dedicated to protecting your privacy as you explore our fantasy open-world role-playing games (RPGs) and related services (the "Services") on our website (arboreal.pro). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using the Services, you consent to the practices described herein. Information We Collect Personal Information: During account registration, we collect your email address, username, password (encrypted), date of birth, and preferred character class (optional). For in-game purchases (e.g., cosmetic items, expansion packs) or subscription plans, we collect payment details (processed by third-party providers like Stripe) and billing address. Optional profile information (e.g., guild affiliations, role-playing backstories) may be collected if you choose to provide it. Usage and Gameplay Data: We automatically gather data about your interaction with the Services, including IP address, device type, operating system, browser version, game session duration, character progress (e.g., levels, quests completed, skills unlocked), in-game economy interactions (e.g., item purchases, trades), and world exploration data (e.g., regions visited, secrets discovered). This data is collected via cookies, in-game analytics tools (e.g., Unreal Engine Analytics), and server logs. Social and Community Data: If you participate in guilds, forums, or in-game chat, we collect your communications (e.g., chat logs, forum posts) to moderate content and ensure compliance with our community guidelines. If you link social media accounts, we may access limited information (e.g., display name) to enable social features (e.g., guild invites). How We Use Your Information To create and manage your account, authenticate access, and save your character progress and game state across devices. To process transactions, fulfill orders, and send purchase confirmations or subscription reminders. To personalize your experience: recommend quests, items, or guilds based on your playstyle, and tailor in-game events to your character’s progress. To improve the Services: analyze gameplay data to balance character classes, fix bugs, optimize world design, and develop new content (e.g., expansions, quests) aligned with player behavior. To communicate with you: send account updates, game event notifications, guild invites, and promotional offers (you can opt out of marketing communications at any time). To moderate community content: ensure compliance with our community guidelines, prevent harassment, and maintain a safe gaming environment. To ensure security: detect fraudulent transactions, prevent hacking or account theft, and enforce our Terms of Service. Information Disclosure We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances: To trusted third-party service providers (e.g., payment processors, cloud hosting services, analytics tools, anti-hacking software) who assist in operating the Services, subject to confidentiality agreements restricting use of your data to specified purposes. To guild leaders or members (limited to your username and in-game character information) to facilitate guild interactions. To law enforcement or regulatory authorities if required by law, or to protect our rights, property, or safety, or that of our users or the public. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, with prior notice and a commitment to uphold this Privacy Policy. Data Security We implement advanced security measures to protect your personal information, including end-to-end encryption of sensitive data, secure server storage (compliant with SOC 2 standards), regular security audits, and multi-factor authentication options for accounts. We also use secure trading systems to prevent fraud in in-game economies. Your Rights Access and Correction: You may access, review, and update your personal information by logging into your account or contacting [email protected]. Deletion: You may request account deletion by submitting a request to [email protected]. We will delete your data within 30 days, except as required by law (e.g., financial records) or to prevent fraud. Guild-related data may be retained for moderation purposes. Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our messages or updating your account preferences. Cookie Management: You can adjust cookie settings in your browser, though disabling certain cookies may limit functionality (e.g., saved progress, guild interactions). Chat and Forum Data: You may request deletion of your chat logs or forum posts by contacting [email protected], subject to moderation and legal obligations. Children’s Privacy The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the data promptly. Parents or guardians may contact us to request verification or deletion of their child’s information. International Data Transfers If you are located outside the United States, your information may be transferred to and processed in the U.S. (where our servers are located). We ensure such transfers comply with applicable data protection laws (e.g., GDPR) by using standard contractual clauses or relying on recognized data protection frameworks. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of changes by posting the revised policy on our website with a new effective date. Your continued use of the Services after the update constitutes acceptance of the revised terms. Contact Us For questions or concerns, contact:Arboreal.pro456 Oakwood Drive, Portland, OR 97207, USAEmail: [email protected]